Camera … check. T-adapter … check. T-ring … still not here :(

Posted by Carol
Sep 09 2009

The camera arrived safe and sound yesterday and I *love* it!  Today the Celestron 1.25″ t-adapter arrived but still no sign of the t-ring (the t-ring and t-adapter are needed to use the camera with the telescope for prime focus photography).  The t-ring was ordered on Sunday and was marked as “in stock” (and still is) on the Telescope Planet website and the delivery shows as “free next day delivery”.  Therefore, I’d have expected it to go in the post on Monday and to arrive on Tuesday.  Here we are at Wednesday and still no sign of it.  I tried calling them earlier, but got fed up listening to their “on hold” music and gave up after 5 mins or so.  Emailed them at 12.45pm today to ask if the order had been posted and haven’t had a reply.

It’s a shame really – they have a great stock, competitive prices and were helpful when I placed my first order by phone.  But since then it’s been a bit hit and miss – twice I was told that my solar filter had been posted when it wasn’t even in stock.  And twice I’ve sent them emails which they haven’t replied to.  We’ll see if it comes in tomorrow’s post, otherwise I’ll be back on the phone to them again.

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